Lost your game progress? Don't worry - we've got you covered! Follow our simple guide below to get back to your favorite games and continue your winning streak. 🚀
🔗 If Your Account Was Synced with Facebook
Great news! If your lost account was already connected to Facebook, restoring your progress is super easy:
Install the game on your new device
Navigate to the "Social" section in the game menu
Tap the 'Facebook Bonus! button 💰
Review your account information - if it matches the account you want to restore, select 'YES, load game'
That's it! Your progress, chips, and achievements will be restored automatically. Welcome back to the action! 🎉
📞 If Your Account Wasn't Synced with Facebook
No Facebook sync? No problem! Our amazing Support Team is here to help you get back in the game:
🔧 What You Need to Do:
Sync your new account with Facebook first (this is super important!)
Contact our Support Team with the information below
📋 Information That Helps Us Find Your Account:
Your Player ID (if you remember it) or your exact Account Name
Your approximate level and chip amount 💎
Name of your Club (if you were a member of one)
Account name of any friend who was in your Club
💡 Pro Tip: The more details you can provide, the faster we can locate your account and get you back to playing!
🎯 Why Sync Matters
Remember: Account restoration is only possible if you sync your accounts with Facebook! This is your safety net that ensures your progress is always protected. Think of it as your gaming insurance policy! 🛡️
🤝 Our Support Team is Here for You
Our friendly Support Agents will guide you through every step of the restoration process. We're committed to getting you back to your games as quickly as possible so you can continue enjoying the excitement and fun!
Ready to get back in the game? Let's make it happen! 🎰✨