Technical troubleshooting
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How to Install the web version of Billionaire Casino on your mobile device or computer
Billionaire Casino on the Web complies with Progressive Web Apps specifications and can be installed on devices with specific browsers...
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Web version minimum browser system requirements
To successfully run the game, you will need a web browser that meets the following minimum version requirements:Google Chrome or...
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I get "Please Login" pop-up when accessing Billionaire Casino through the Web Browser. How can I fix it?
The standalone browser version of the Billionaire Casino is currently only available for Players who have their game accounts synced with ei...
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General troubleshooting
If your game is freezing, crashing, not loading, or behaving irregularly we recommend that you try the following steps: Please close al...
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How to restart / reload the app?
In order to successfully reload the app, you simply need to close and start the app again. This process enables the game to reload fresh dat...
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How do I reinstall the game?
If you’re experiencing crashes, reinstalling the game might help. However, reinstalling the game should be the last resort to try, and ...
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How can I change language / notifications / sound settings?
You can change all these options by accessing the Settings panel by tapping on the three vertical dots in the top-right corner of your scree...
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Why are my games stuck on loading after the update?
Updates usually contain many changes and while the main file is downloaded quite fast, other files like graphics for slots are downloaded at...
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Why can’t I update the app?
The issues might be caused by a few reasons.First, make sure that your Internet connection is good and updates are not blocked because you’r...
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Can I play offline?
No, the game can’t be played offline.The game executes all operations in a cloud, not on your device, so it requires a stable connection to ...
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Why do you need permission to access my files?
We understand your concern, but let us assure you that we do not get access to your private files. The game needs certain permissions to be ...
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How to clear Browser Cache and Cookies
Google ChromeOn your computer, open Chrome. In the top right, click More.In More Tools, Click Clear browsing data. At the top, choose a time...
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My game got stuck on loading after the update?
If the game isn't loading after an update:1. Restart Your Device: A simple restart often clears up issues that prevent games from loading co...
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What to do if you can't update the app?
If you cannot update your mobile game, or it gets stuck on the loading screen after an update, don't worry! Here's a quick guide to address ...
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Mission disappeared? - How do you claim rewards not awarded after mission completion?
Do you need help with missions not showing up or rewards not being credited after you've completed a mission in your favorite mobile game? M...
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What is Maintenance?
If you're wondering why we regularly update our apps, it's fundamentally about enhancing the quality of your gaming escapades. We strive to ...
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How to set up billing options on iOS and Android
Setting up billing options on iOS and Android platforms is essential for app users to purchase and enjoy premium features. Here's a guide on...
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Why is the game no longer unavailable in my region?
App availability may differ by country and application stores like App Store and Google Pay. If the game is no longer available on your plat...
Sections
- Huuuge Rewards
- The Black Lottery
- Jackpot Draw
- Missions
- Luxury Villa - Winter Renovation
- Chips Blast
- Piñata Mania
- Club Conquest
- Penn's Passage
- Huuuge Charms Trading
- Huuuge Charms
- Huuuge Vault
- Candy Chase / Sky Hunt
- Huuuge Workout
- Your account
- Game features
- Billionaire League
- Social
- In-app purchases
- Technical troubleshooting
- Terms and conditions, Privacy Policy & GDPR
- Video Game Behavior Disorder Resources
- Gameplay Tips
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