I lost my account. Is there a way to restore it?

Yes. If the account you lost was synced with Facebook, you can restore your progress by doing the same with your new account and agreeing to...

Where can I find my Player ID?

You can find your Player ID at the bottom of your profile. Simply tap on your avatar and check the bottom of the screen.   &n...

How can I change my account’s name?

It’s simple:1. Enter your profile 2. Tap on 'Edit profile' 3. Start editing your name Keep in mind that you can change your n...

How do I transfer my progress to a new device?

To transfer your account onto a new device, you need to have your account synced with a Facebook profile first. After you get a new device y...

Can I have more than one account?

Yes, however, on one device you can have only one Billionaire Casino account.If you want to play on more than one device, feel free to do so...

How can I connect my account with Facebook OR Apple? Why should I do that?

As you might have noticed, if you create a Billionaire Casino account, you do not enter login or password. The account is written on your de...

Where can I find a reward I received for an event?

Rewards for events are automatically added to your balance.Once you receive it or when you log in after they were added, you will receive a ...

How can I change my avatar / frame?

1. Enter your profile 2. Tap on 'Edit profile' 3. Click on the picture and chose the avatar you like.  You can change th...

How do you transfer game progress to a new device? How to restore a lost account or recover lost progress?

Depending on whether your account was synced with Facebook or not, there are clear steps you can follow to restore your progress and get bac...

How do you transfer game progress to a new device? How to restore a lost account or recover lost progress?

Depending on whether your account was synced with Facebook or not, there are clear steps you can follow to restore your progress and get bac...

How to contact Player Support

Rest assured, we've made it incredibly easy for you to reach our support team through multiple channels. No matter where you are in our mobi...