Depending on whether your account was synced with Facebook or not, there are clear steps you can follow to restore your progress and get back to gaming. Here's what you need to know.
Recovering A Facebook-Synced Account
For players with the foresight to sync their gaming account with Facebook, recovering your progress is straightforward.
Follow these steps:
1. Open the game on your device.
2. Navigate to the game's settings or log-in page.
3. Choose the option to log in with Facebook.
4. If prompted, enter your Facebook credentials and log in.
5. A message asking if you'd like to load your previous game settings may appear. Agree to this to restore your game progress.
6. Once your progress has been loaded, you should return to where you left off, ready to continue your adventure.
Ensuring you're logging in to the correct Facebook account associated with your game progress is crucial. If at any point you're unsure, check your Facebook settings or contact the game's support team for assistance.
For Non-Synced Accounts
Don't lose hope if you don't sync your lost account with Facebook. You can still attempt to restore your game progress by taking the following actions:
1. Start by creating a new game account if needed.
2. Immediately sync your new account with Facebook to avoid future mishaps. This is done through the game's settings or the log-in page, similar to the steps above.
3. contact the support team through the game's help center or support channel once synced.
4. Provide them details that could help recover your account, such as your previous game identifier, purchase history, and other relevant information.
Please note that the ability to restore your progress is conditional upon syncing the new account.
How do you transfer game progress to a new device? How to restore a lost account or recover lost progress?
Last Updated: 130d