If you’re experiencing crashes, reinstalling the game might help. 

However, reinstalling the game should be the last resort to try, and should only be attempted if your game is constantly crashing.

Before you start, make sure that you have synced your game with a Facebook profile first. To find out more about how you can connect your account to Facebook - please read this FAQ article.

On Android

Please try the following steps:
  1. Exit the game; go to your device’s settings and tap on Apps
  2. Tap on the games App Icon and choose 'uninstall'
  3. Restart your device
  4. Go to the Play Store, reinstall the game and launch it
  5. Visit the 'Social" section and connect the Huuuge Casino app with Facebook and choose ‘YES Load game’. If you’re having difficulties with how to restore your account, please visit this FAQ article

On iOS

Please try the following steps:
  1. Exit the game by pressing the Home Button
  2. Locate the Game Icon, tap & hold it until it begins to wiggle
  3. Tap the X in the corner of the icon, and agree to delete the app
  4. Open the App Store, and download the game
  5. Launch the game, visit the 'Social’ section and then connect the Huuuge Casino app with Facebook and choose ‘YES Load game’. If you’re having difficulties with how to restore your account, please visit this FAQ article