Loading problems
Our game needs to be connected to the Internet at all times since all the bets are calculated on the server. First of all, try using 4G/LTE network or other wifi to make sure your Internet is working properly.
You can also try one of the solutions described below:
(For Android OS).
1. To clear the Last Open Apps list (cache) you must:- hold one of the system buttons: 'Home' or 'MENU' (it depends on what kind of device you own) to open list. - click on the 'Close all Apps' button or close them individually by using the 'X' button.
2. Please open the game again.
If this has not helped, reset your device or reinstall the game from the store.
Please let us know if this solved your problem. Also please keep in mind that in case, of reinstalling the app you can lose you progress and friends if your account is not synced with Facebook.
(FOR iOS devices).
1. Please click the 'Home' button twice to open the 'Last Open Apps' menu and slide up to close.
2. Open the game again.
If this has not helped, reset your device or reinstall the game from the store.
If this has not helped, reset your device or reinstall the game from the store.
Please let us know if this solved your problem. Also please keep in mind that in case, of reinstalling the app you can lose you progress and friends if your account is not synced with Facebook.
(FOR iOS devices).
1. Please click the 'Home' button twice to open the 'Last Open Apps' menu and slide up to close.
2. Open the game again.
If this has not helped, reset your device or reinstall the game from the store.
Machine is spinning too long
Such situations might occur when your Internet connection is a bit slower for a second or simply drops a few data packages instead dropping you from the table the slots are spinning longer until the connection gets back to normal. There is no technical possibility to keep spinning or option for the game to keep spinning while you are offline or there is a connection issue.
If you are not connected to the server, nothing changes in your balance.
If you are not connected to the server, nothing changes in your balance.